Case Study: Transforming Mobility ITAD for a Fortune 100

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Dust collecting mobile phones transformed into $1M in unrealized remarketing revenue after Sage’s client engagement team recognized the opportunity to save tech and the planet for one of its Fortune 100 clients in the healthcare space.

Challenge

Prior to the Sage client team’s engagement, our client had an extremely decentralized mobile device disposition program. As a result, they did not have a clear picture on whether their mobile assets were being returned or if they were simply collecting dust in an employee’s closet. Or worse, lost or reused by others without being properly wiped beforehand.  

Solution

The Sage Client Engagement team worked closely with our client’s Human Resources and Information Technology teams to create an incredibly secure return process easy on the end users and both departments. The resulting ITAD mobility program streamlined the disposition process for our client to easily track a device’s location using our Sage client portal, Sage Central. Additionally existing and former employees now have multiple ways to return their devices via box shipping or in person at company offices.  

Within one year the mobile disposition program had generated nearly $1M in previously unrealized remarketing revenue for our client. And the devices were put back into circulation more quickly, resulting in a longer second life.  

Services Rendered

For this client and this case study, Sage performed the following services:

  • Pick up and Transport
  • Reporting  
  • Audit & Data Security
  • Repair & Refurbishment
  • Resell, Recycle and Redeployment
  • Practice Advisory


Why Sage?

As one of the nation’s most trusted IT Asset Disposition (ITAD) providers, Sage has a relentless drive to extend the life of technology, which decreases your company’s carbon footprint and reduces total cost of ownership. Refurbishing pre-owned tech is our passion. And though our standards for recycling are uncompromising, we consider it a last resort.

Founded on the premise that wasting perfectly good, operational technology by tossing it into the recycling bin is not only bad for the environment but also bad for business, sustainability is our core focus. If your ITAD program is in need of improvement, of if you’re simply curious to hear more about our services please reach out to Carrie Large or Jose Rodriquez.

Gartner Service Category
How Sage Delivers
Decommissioning

End-to-end deinstallation of desktops, laptops, servers, networking gear, and data center hardware; white-glove onsite teams trained for secure chain of custody initiation.


Collection & Bin Rental

Secure collection containers and scheduled pickups for enterprise campuses and data centers; flexible container sizes and recurring logistics programs.


Transportation Logistics / Chain of Custody

GPS tracked transport, serialized item level tracking, secure serialized containers, digital chain of custody documentation, and secure fleet partners vetted for compliance.


Data Sanitization

NIST 800-88 compliant data erasure, cryptographic wipe, or certified physical media destruction; serialized certificates provided.


Recycling & Component Recovery

Sustainable electronics recycling, e-Stewards certified downstream compliance with local, federal and Basel regulations, responsible material recovery, and transparent reporting. Mass balance accounting of all materials received and dispositioned.


Remarketing / Resale

In house refurbishment and resale through global B2B channels, wholesale networks, and Sage-owned retail outlets; maximized equipment value return.  Repair and refurbishment services increase the salable value of all assets received.


Trade-In Management

OEM and distributor trade in program management, valuation services, and turnkey collection for multi vendor hardware environments.


Service Provisioning

Asset testing, configuration, imaging, and deployment support for newly acquired or redeployed equipment.


Software Harvesting

Reporting supports timely decommissioning of all licenses installed on assets received.


On-Site Data Destruction

Mobile shredding units, onsite media destruction, witnessed destruction options, serialized proof, and video verification upon request.


Lease Return Management

Complete handling of leased asset reconciliation, condition assessment, packaging, documentation, and on time returns to multiple lessors. Repair, refurbishment and kitting services minimize lessor chargebacks at lease termination.


Charitable Donations Management

Fully managed equipment or resale revenue donation programs, including data wiping, refurbishment, and nonprofit delivery.


Sales to Employees

Custom portals and programs enable employees to purchase refurbished corporate devices securely and conveniently with zero enterprise involvement. A one-year warranty is included with all purchases.


Redeployment Programs

Enterprise scale redeployment preparation includes testing, repair, imaging, configuration, repackaging, and global distribution.


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