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Multiple ITAD Providers; Is More Better?
Ever since Arrow Electronics pulled an Enron on the ITAD industry back in 2019, there’s been chatter and opinions regarding the merits of having two (or more) ITAD providers. While diversification always provides a degree of value, in ITAD it also provides a degree of complexity to be contemplated. Before jumping into the pool, consider the following:
- The initial cost associated with RFI, RFP, contracting activity, vendor onboarding, and the development cost of data normalization and integration (this is huge)
- The ongoing cost of vendor management, the duplication of effort associated with another provider, the incremental effort needed to always compare providers (like a constant RFP), and the operational challenge associated with requestors having to decide multiple vendor portals
- The number and cost of incremental resources needed to make this happen – coupled with the chances that your organization will actually fund it!
Whatever risk is mitigated by a two-vendor strategy, watch out for incremental complexity that may more than add back. Let’s not forget the value of the basics - the management of this risk starts with good old-fashioned blocking & tackling in risk management and vendor management. The most reliable vendors over the years have arguably been the pure play ITADs with focus and dedication to providing a quality service.
The Arrow debacle was a “black swan” event taking place at a company where ITAD was a small part of the business. An optimal single-threaded ITAD solution rewards its customers with superior financial and sustainability results at minimal downside risk.
End-to-end deinstallation of desktops, laptops, servers, networking gear, and data center hardware; white-glove onsite teams trained for secure chain of custody initiation.
Secure collection containers and scheduled pickups for enterprise campuses and data centers; flexible container sizes and recurring logistics programs.
GPS tracked transport, serialized item level tracking, secure serialized containers, digital chain of custody documentation, and secure fleet partners vetted for compliance.
NIST 800-88 compliant data erasure, cryptographic wipe, or certified physical media destruction; serialized certificates provided.
Sustainable electronics recycling, e-Stewards certified downstream compliance with local, federal and Basel regulations, responsible material recovery, and transparent reporting. Mass balance accounting of all materials received and dispositioned.
In house refurbishment and resale through global B2B channels, wholesale networks, and Sage-owned retail outlets; maximized equipment value return. Repair and refurbishment services increase the salable value of all assets received.
OEM and distributor trade in program management, valuation services, and turnkey collection for multi vendor hardware environments.
Asset testing, configuration, imaging, and deployment support for newly acquired or redeployed equipment.
Reporting supports timely decommissioning of all licenses installed on assets received.
Mobile shredding units, onsite media destruction, witnessed destruction options, serialized proof, and video verification upon request.
Complete handling of leased asset reconciliation, condition assessment, packaging, documentation, and on time returns to multiple lessors. Repair, refurbishment and kitting services minimize lessor chargebacks at lease termination.
Fully managed equipment or resale revenue donation programs, including data wiping, refurbishment, and nonprofit delivery.
Custom portals and programs enable employees to purchase refurbished corporate devices securely and conveniently with zero enterprise involvement. A one-year warranty is included with all purchases.
Enterprise scale redeployment preparation includes testing, repair, imaging, configuration, repackaging, and global distribution.
