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1/16/2018

What Legal-Hold and Data Quarantine Do for IT Asset Management

by
Sage

Businesses are complicated –the data they produce can be overwhelming—and when caught in a merger, or compliance protocols, that data can be pivotal.

This is all well and good with the devices still humming on your desk, but what about Johnson’s smartphone, or the intern’s tablet stuffed in that drawer? Yep, that data is important, too. Which is why having a good ITAM program is crucial to good business.

Add quarantine to your ITAM program for more protection

A good ITAM program will be outfitted to quarantine—or hold in suspension—devices that might be needed for legal discovery. This means the devices should be marked as important, removed from the rest of any other stored equipment, and isolated from any potential networks.

Recovery comes through discovery

When dealing with assets that have legal-sensitive data on them, there can be confusion without a proper tagging system. If your ITAM company doesn’t label every single device it takes in, it could become a shell game. Remember, all those beige boxes look the same when loaded on a truck. 

This potential for miss-tracking can be alleviated by using the right ITAM partner. Only use a program that includes a unique tracking system based on something specific to each device, like serial numbers. 

A good tracking process goes beyond just not losing devices. With the right tracking system, you can review all your IT assets whenever you need to do so. Whether for a legal-hold situation, or if you need to get that report Johnson left on his old laptop. 

Luck favors the prepared

The bottom line is, when you’ve got sensitive data on ANY of your devices, you’ll want to have a solid quarantine process in place before you have a need for quarantine action. Otherwise, you could lose assets in the scramble that comes after a call for data retention.

By working with an IT Asset Management company that uses a reliable system for quarantine in place, you increase the value of your surplus IT assets. And by tapping this kind of value, we’re really getting to the heart of a sustainable approach to your IT.

Quarantine helps your business be more sustainable

Anytime you increase the options of what you can do with your IT assets, you also increase their lifespan —unlocking their intrinsic value. 

Keeping tabs on every device your company owns allows you to leverage those items for more benefit. And with the right ITAM partner, you could sell or donate those items for an even greater return because they were well managed.

Gartner Service Category
How Sage Delivers
Decommissioning

End-to-end deinstallation of desktops, laptops, servers, networking gear, and data center hardware; white-glove onsite teams trained for secure chain of custody initiation.


Collection & Bin Rental

Secure collection containers and scheduled pickups for enterprise campuses and data centers; flexible container sizes and recurring logistics programs.


Transportation Logistics / Chain of Custody

GPS tracked transport, serialized item level tracking, secure serialized containers, digital chain of custody documentation, and secure fleet partners vetted for compliance.


Data Sanitization

NIST 800-88 compliant data erasure, cryptographic wipe, or certified physical media destruction; serialized certificates provided.


Recycling & Component Recovery

Sustainable electronics recycling, e-Stewards certified downstream compliance with local, federal and Basel regulations, responsible material recovery, and transparent reporting. Mass balance accounting of all materials received and dispositioned.


Remarketing / Resale

In house refurbishment and resale through global B2B channels, wholesale networks, and Sage-owned retail outlets; maximized equipment value return.  Repair and refurbishment services increase the salable value of all assets received.


Trade-In Management

OEM and distributor trade in program management, valuation services, and turnkey collection for multi vendor hardware environments.


Service Provisioning

Asset testing, configuration, imaging, and deployment support for newly acquired or redeployed equipment.


Software Harvesting

Reporting supports timely decommissioning of all licenses installed on assets received.


On-Site Data Destruction

Mobile shredding units, onsite media destruction, witnessed destruction options, serialized proof, and video verification upon request.


Lease Return Management

Complete handling of leased asset reconciliation, condition assessment, packaging, documentation, and on time returns to multiple lessors. Repair, refurbishment and kitting services minimize lessor chargebacks at lease termination.


Charitable Donations Management

Fully managed equipment or resale revenue donation programs, including data wiping, refurbishment, and nonprofit delivery.


Sales to Employees

Custom portals and programs enable employees to purchase refurbished corporate devices securely and conveniently with zero enterprise involvement. A one-year warranty is included with all purchases.


Redeployment Programs

Enterprise scale redeployment preparation includes testing, repair, imaging, configuration, repackaging, and global distribution.


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Sage

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