Hello,

Our records indicate that you have recently received an upgraded or refreshed mobile phone or tablet for work. As part of the device replacement process, your previous device must now be returned.

A prepaid return shipping label has been emailed to you. Please check your inbox and spam/junk folders for an email from UPS.com containing instructions and access to your return label.

Using the box in which your new device arrived:

1. Print the UPS return label.
2. Package your old device securely in the box.
3. Affix the return label to the outside of the package.
4. Drop the package off at your nearest UPS shipping location.

Please complete your device return within five (5) business days of receiving this notice.

If you experience any issues locating or printing your return label, or if you need assistance with the return process, please contact X at ABC@123.com.

ABOUT BRIGHTFIN

Brightfin helps organizations gain visibility and control over their technology assets and spend across mobile devices, telecom services, cloud, and enterprise IT. Through automation, lifecycle management, and asset tracking solutions, Brightfin enables companies to better manage technology resources, improve operational efficiency, and maintain accurate records of their IT assets throughout their lifecycle.

ABOUT SAGE

A trusted partner to Brightfin, Sage provides IT Asset Disposition (ITAD) services for Brightfin clients, ensuring the secure handling, processing, and disposition of technology devices. Sage follows industry best practices for data security and environmental responsibility while maintaining compliance with all applicable laws and regulations.